Article 1 (Definition of Personal Information)

In this policy, "Personal Information" refers to information that can identify an individual, such as the customer's name, address, phone number, email address, purchase history, reservation information, and inquiry details.

Article 2 (Methods of Collecting Personal Information)

The Company acquires customers' Personal Information through the following methods:

• Form submission when placing an order or making an inquiry.
• Form submission for kimono rental or photo shoot reservations.
• Contact via email or phone.
• Participation in events or surveys.

Article 3 (Purpose of Use of Personal Information)

The Company uses the acquired Personal Information for the following purposes:

1. Providing and shipping products or services, and processing payments.
2. Reservation confirmation and communication regarding kimono rental, photo experiences, etc.
3. Customer support, including handling inquiries, repairs, and returns.
4. Sending information about new products and events (only to those who request it).
5. Statistical analysis for service improvement and marketing.

Responding to disclosure or procedures required by law.

Article 4 (Management of Personal Information)

The Company strives to keep Personal Information accurate and up-to-date, and implements appropriate security management measures to prevent leakage, loss, alteration, or unauthorized access.

Article 5 (Provision to Third Parties)

The Company will not provide customers' Personal Information to a third party without prior consent, except as required by law.

Article 6 (Outsourcing)

If a part of the business is outsourced to an external service provider, the Company will conclude a Personal Information protection agreement with the contractor and provide appropriate supervision.

Article 7 (Disclosure, Correction, and Deletion of Personal Information)

If a customer wishes to disclose, correct, delete, or suspend the use of their own Personal Information, the Company will promptly respond after confirming the identity of the individual.

Article 8 (Revisions to the Privacy Policy)

The Company may revise this policy in accordance with changes in laws or operational circumstances. Any revisions will be promptly announced on this website.